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How VoIP Works

What is VoIP?

VoIP or Voice over Internet Protocol is a general term that covers a number of different applications. In essence VoIP is the use of the internet to transport voice information between locations. This can result in a great reduction in overheads, tremendous flexibility, and improved productivity.

For example, you may be moving offices and not be able to retain your telephone number due to the distance you are moving. With VoIP you can! We can port your number into our system so you can take it wherever you like.

At the same time, you may wish to downsize your office and have some members of staff working from home. If that’s the case, they simply take their VoIP handset home, plug it into their broadband, and they are part of the system. They can answer, transfer, hold etc… exactly as if they were in the office!

Click the links to the left to discover the different ‘flavours’ of VoIP technology that Siplicity can implement for your business.

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